Question 1

Is it safe to repair my own kettle, charger, or other electrical item?

Accepted Answer

Only the safe user-serviceable checks. fixfirst never tells you to open a mains appliance or touch internal wiring. For electrical, gas, or pressurised items it gives the safe first checks — reseating, cleaning, descaling — and then clearly says to call a qualified professional if that does not fix it.

Question 2

When is it genuinely time to replace something instead of fixing it?

Accepted Answer

Every repair card ends with an honest "if this doesn't work" note: for example, a flaking non-stick pan should be replaced rather than re-coated, and a charger cable with exposed copper should be retired, not taped. fixfirst tells you when a fix is a losing battle and how to recycle the item responsibly.

Question 3

Does fixfirst work offline and keep my data private?

Accepted Answer

Yes. fixfirst runs entirely in your browser with no network requests at all — a strict Content-Security-Policy blocks them. Your fixed tally and favourites are saved only in your browser's local storage and never leave your device.

Question 4

How do I stop a zip that keeps splitting open behind the slider?

Accepted Answer

That usually means the slider has worn wider and no longer squeezes the teeth together. With the zip fully open, gently squeeze the two side plates of the slider a fraction of a millimetre with pliers, then test. If squeezing does not work, fit a matching new slider — far cheaper than a new garment.

Question 5

Why won't my phone charger connect properly any more?

Accepted Answer

Before blaming the phone, try a different cable. If the charger still will not seat, pocket lint is usually packed into the bottom of the port. Power the phone off and gently lift the lint out with a wooden toothpick or plastic tool — never a metal pin, which can short the contacts.