▚ BIAN PLATFORM
CatalogRunFAQRepo ↗

Sales and Service

Customer Surveys

sd-customer-surveys · bian-sales-service

A BIAN service domain in Sales and Service. It applies the Operate functional pattern to the Customer Survey, with the Customer Survey Operating Session as its control record — one independent Spring Boot microservice on the platform's Cilium eBPF mesh.

View repository ↗The 162-domain platform ↗

Business DomainMarketing
Functional PatternOperate
Asset TypeCustomer Survey
Control RecordCustomer Survey Operating Session

USEWhat it is used for

Representative use cases for the Customer Surveys service domain within a BIAN-aligned core-banking landscape.

APIBIAN semantic API

The control record (Customer Survey Operating Session) is exposed through uniform BIAN action terms. Java 21 · Spring Boot 3, OpenAPI at /swagger-ui.html, health at /actuator/health.

MethodPathBIAN action
GET/v1/service-domainService metadata
POST/v1/customer-survey-operating-session/initiateInitiate
GET/v1/customer-survey-operating-session/{crId}/retrieveRetrieve
PUT/v1/customer-survey-operating-session/{crId}/updateUpdate
PUT/v1/customer-survey-operating-session/{crId}/controlControl (suspend / resume / terminate)

INTBackend integrations

The systems and standards a real deployment of Customer Surveys would transact with.

RUNRun it yourself

Each service domain is its own standalone Spring Boot repository — clone and run in seconds, or deploy onto Kubernetes with the bundled Helm chart behind the Cilium mesh.

# run this service domain standalone
git clone https://github.com/Sreenivas-Sadhu-Prabhakara/sd-customer-surveys
mvn -f sd-customer-surveys spring-boot:run
curl localhost:8080/v1/service-domain

# or deploy onto Kubernetes (Cilium eBPF mesh)
helm upgrade --install sd-customer-surveys ./helm -n bian-sales-service

FAQQuestions

What is the BIAN “Operate” functional pattern?
An Operate service domain keeps a piece of operational or technical capability running day to day. Customer Surveys applies it to the Customer Survey.
What is a BIAN service domain?
BIAN (the Banking Industry Architecture Network) decomposes a bank into independent service domains, each owning exactly one business capability. Customer Surveys is the service domain for Marketing; it manages the Customer Survey Operating Session and exposes it through standard BIAN action terms.
What business area does Customer Surveys belong to?
Customer Surveys sits in the Sales and Service business area — the customer-facing sales, servicing and channel domains that run the customer lifecycle. It runs in the bian-sales-service namespace as one independent Spring Boot microservice.
Is Customer Surveys production-ready?
It is an educational reference implementation: a real BIAN REST API over an in-memory store, ready to be filled with domain logic. It is not a live bank and is not affiliated with BIAN.

SEEIn the landscape

Customer Surveys is one of 162 BIAN service domains on the platform. Explore the rest:

▚ Platform overview The Master Catalog (162 domains) This repository ↗