Sales and Service
Customer Tax Handling
sd-customer-tax-handling · bian-sales-service
A BIAN service domain in Sales and Service. It applies the Process functional pattern to the Customer Tax Record, with the Customer Tax Record Procedure as its control record — one independent Spring Boot microservice on the platform's Cilium eBPF mesh.
View repository ↗The 162-domain platform ↗
Business DomainCustomer Management
Functional PatternProcess
Asset TypeCustomer Tax Record
Control RecordCustomer Tax Record Procedure
USEWhat it is used for
Representative use cases for the Customer Tax Handling service domain within a BIAN-aligned core-banking landscape.
- Maintain a single view of the customer across products, channels, and entities
- Drive onboarding, servicing, and offboarding journeys for Customer Tax Record records
- Feed customer analytics, consent, and entitlement decisions to channel applications
APIBIAN semantic API
The control record (Customer Tax Record Procedure) is exposed through uniform BIAN action terms. Java 21 · Spring Boot 3, OpenAPI at /swagger-ui.html, health at /actuator/health.
| Method | Path | BIAN action |
| GET | /v1/service-domain | Service metadata |
| POST | /v1/customer-tax-record-procedure/initiate | Initiate |
| GET | /v1/customer-tax-record-procedure/{crId}/retrieve | Retrieve |
| PUT | /v1/customer-tax-record-procedure/{crId}/update | Update |
| PUT | /v1/customer-tax-record-procedure/{crId}/control | Control (suspend / resume / terminate) |
INTBackend integrations
The systems and standards a real deployment of Customer Tax Handling would transact with.
- CRM: Salesforce Financial Services Cloud, Microsoft Dynamics 365
- CIAM: Keycloak, Okta, ForgeRock
- Credit bureaus: CIBIL, Experian, Equifax
- KYC utilities & registries
RUNRun it yourself
Each service domain is its own standalone Spring Boot repository — clone and run in seconds, or deploy onto Kubernetes with the bundled Helm chart behind the Cilium mesh.
# run this service domain standalone
git clone https://github.com/Sreenivas-Sadhu-Prabhakara/sd-customer-tax-handling
mvn -f sd-customer-tax-handling spring-boot:run
curl localhost:8080/v1/service-domain
# or deploy onto Kubernetes (Cilium eBPF mesh)
helm upgrade --install sd-customer-tax-handling ./helm -n bian-sales-service
FAQQuestions
What is the BIAN “Process” functional pattern?
A Process service domain executes and tracks a defined operational procedure, step by step, to completion. Customer Tax Handling applies it to the Customer Tax Record.
What is a BIAN service domain?
BIAN (the Banking Industry Architecture Network) decomposes a bank into independent service domains, each owning exactly one business capability. Customer Tax Handling is the service domain for Customer Management; it manages the Customer Tax Record Procedure and exposes it through standard BIAN action terms.
What business area does Customer Tax Handling belong to?
Customer Tax Handling sits in the Sales and Service business area — the customer-facing sales, servicing and channel domains that run the customer lifecycle. It runs in the bian-sales-service namespace as one independent Spring Boot microservice.
Is Customer Tax Handling production-ready?
It is an educational reference implementation: a real BIAN REST API over an in-memory store, ready to be filled with domain logic. It is not a live bank and is not affiliated with BIAN.
SEEIn the landscape
Customer Tax Handling is one of 162 BIAN service domains on the platform. Explore the rest: